Welcome to Serenita Stays
Welcome to Serenita Stays, your home away from home in the heart of London. We provide exceptional Airbnb rooms, ensuring comfort, convenience, and a touch of luxury for every guest. Whether you’re visiting for business or pleasure, our properties are designed to meet your needs and exceed your expectations. Experience the best of London with Serenita Stays.
At Serenita Stays, we are committed to providing a superior guest experience. From meticulous cleaning protocols to responsive customer service, we go above and beyond to ensure your stay is memorable. Our properties are regularly inspected and maintained to the highest standards, offering you a safe and comfortable environment.
comfortable
Well Equipped
Modern
Classic
Explore our selection of meticulously crafted packages designed to Strengthen your stay. Each package offers a unique blend of luxury, convenience, and also unforgettable experiences. Whether you’re dreaming of a romantic escape, a family adventure, or a weekend of relaxation, our packages cater to diverse.
At Serenita Stays, we cater to both short-term and long-term guests. Our properties are situated in prime locations across London, offering easy access to the city’s major attractions, business districts, and transport links. Enjoy top-class amenities such as high-speed Wi-Fi, fully-equipped kitchens, and cozy living spaces that make you feel right at home.
To book a specific room or request special arrangements, you can either mention your preferences during the online booking process in the "Special Requests" section or contact our reservation team directly. We’ll do our best to accommodate your needs.
you can contact our customer service team directly, and they will assist you with the changes.
Yes, we offer pet-friendly rooms. Please inform us during the booking process if you plan to bring a pet, as we have designated rooms that accommodate pets, subject to availability and additional charges.
Yes, we provide room service with a variety of options available on our menu. Room service is available during designated hours, which you can find in your room's guest directory or by contacting the front desk.
Yes, all of our rooms are non-smoking to ensure a clean and healthy environment for all our guests. We appreciate your cooperation in adhering to this policy.
You can request a specific room location (e.g., near the pool, with a particular view, etc.) during the booking process or by contacting our reservation team. While we try our best to fulfill these requests, they are subject to availability.
You can check in at the front desk upon arrival. For early check-in or late check-out requests, please contact the hotel in advance, as they are subject to availability and may incur additional charges.
Our cancellation policy varies depending on the rate and time of booking. Please review the cancellation policy provided during your booking process or contact our reservation team for specific details regarding your reservation.
We accept a variety of payment options, including major credit cards (Visa, MasterCard, American Express), debit cards, and cash. Online bookings can be paid through secure payment gateways during the reservation process.
Yes, we offer extra beds and cribs for children upon request. Please inform us at the time of booking or prior to your arrival so we can ensure availability. Additional charges may apply.